Knowledge-grounded dialog systems need to incorporate smooth transitions among knowledge selected for generating responses, to ensure that dialog flows naturally. For document-grounded dialog systems, the inter- and intra-document knowledge relations can be used to model such conversational flows. We develop a novel Multi-Document Co-Referential Graph (Coref-MDG) to effectively capture the inter-document relationships based on commonsense and similarity and the intra-document co-referential structures of knowledge segments within the grounding documents. We propose CorefDiffs, a Co-referential and Differential flow management method, to linearize the static Coref-MDG into conversational sequence logic. CorefDiffs performs knowledge selection by accounting for contextual graph structures and the knowledge difference sequences. CorefDiffs significantly outperforms the state-of-the-art by 9.5\%, 7.4\%, and 8.2\% on three public benchmarks. This demonstrates that the effective modeling of co-reference and knowledge difference for dialog flows are critical for transitions in document-grounded conversation

Reasoning is a fundamental capability for harnessing valuable insight, knowledge and patterns from knowledge graphs. Existing work has primarily been focusing on point-wise reasoning, including search, link predication, entity prediction, subgraph matching and so on. This paper introduces comparative reasoning over knowledge graphs, which aims to infer the commonality and inconsistency with respect to multiple pieces of clues. We envision that the comparative reasoning will complement and expand the existing point-wise reasoning over knowledge graphs. In detail, we develop KompaRe, the first of its kind prototype system that provides comparative reasoning capability over large knowledge graphs. We present both the system architecture and its core algorithms, including knowledge segment extraction, pairwise reasoning and collective reasoning. Empirical evaluations demonstrate the efficacy of the proposed KompaRe.